Return Policy

SHIPPING POLICY :

We deliver most of our orders through courier partners like

  • FedEx (Air/Surface)
  • Delhivery (Air)
  • Blue Dart (Air/Surface)
  • DTDC(Air)

There are some remote areas and locations which are not served by our courier partners. Currently, we serve on PAN India level and don’t ship Internationally.

Please Note: Based on your order weight, it will be shipped via surface or air.

We deliver your order within 2-3 working days post-dispatch in A-1 and A-2 Metros (New Delhi, Mumbai, Kolkata, Bengaluru, Chennai, Pune, Ahmedabad and Hyderabad).

For the rest of the cities, we deliver between 2-5 business days. Delivery by ground takes a little longer than air couriers. Ground-shipped orders are delivered to you between 5-7 business days post-dispatch. Deliveries to very remote locations such as North East may take up to 7 business days or longer, depending on the location’s geographical constraints.

Most of our orders are dispatched within 24 hours of order confirmation.

However there are  Just in Time items which are procured from vendors on receiving your confirmation on an order.It takes 2-3 days to dispatch such orders.

 

RETURN POLICY : 

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you can return the items within 7 days of receipt for a full refund, excluding shipping charges.

To initiate a return, please send an email to our customer support team with your order details and reason for return. We will then provide you with a return authorization number and further instructions on how to return the item.

Please note that all items must be returned in their original packaging and condition. We reserve the right to refuse returns if the item has been used, damaged, or is not in resalable condition.

Once we receive your returned item, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method used for the purchase.

If you received a damaged or defective item, please contact our customer support team within 24 hours of delivery. We will work with you to resolve the issue and provide you with a replacement or refund, depending on the circumstances.

Please note that we do not accept returns on custom orders or personalized items, unless they are defective or damaged upon delivery.